Payment Policy

At Neoxra, we offer secure and convenient payment options for a smooth shopping experience.

Accepted Payment Methods

- UPI (Google Pay, PhonePe, Paytm, etc.)

- Debit/Credit Cards (Visa, MasterCard, RuPay)

- Net Banking

- Cash on Delivery (COD)

Payment Terms

- All prepaid orders must be paid in full at the time of placing the order.

- COD orders are payable at the time of delivery.

Order Confirmation

- Orders will be confirmed only after successful payment (for prepaid).

- COD orders may require confirmation via call or SMS before processing.

Failed Transactions

- If your payment fails but the amount is deducted, it will be automatically refunded to your original payment method within 5–7 business days.

- If you face issues, contact your bank reach out to us.

Pricing & Currency

- All prices are listed in Indian Rupees (INR).

- Neoxra reserves the right to change prices at any time without prior notice.

Fraud Prevention

- We reserve the right to cancel or hold any order suspected of fraud or unauthorized activity.

- Additional verification may be required for high-value or suspicious orders.

Refunds

- Refunds are processed as per our Return & Refund Policy.

- Prepaid refunds go back to the original payment method.

- COD refunds are processed via bank transfer or store credit.

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For any shipping-related queries,

By placing an order, you agree to this Payment Policy.

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